- Our infrastructure includes virtual and cloud-based servers offering stability and data redundancy.
- We offer multiple methods to contact you and your staff: email, SMS, fax, phone or your existing web-based ticketing system.
- All your call recordings are available 24/7 in real-time via our secure web portal.
- All of your messages are archived and available 24/7 in real-time via our secure web portal.
- Access your account, make changes, view your invoices and more via our web-based client interface. It’s free with every account.
We live in age of technology; the Internet and advances in telecommunications technologies have made it easier than ever for consumers to buy from and communicate with the businesses that they use on a day-to-day basis. The answering service industry has been changed drastically due to these technological advances because call centers are able to handle communications faster than ever. In fact, our clients and their clients expect their phone calls to be answered and their messages to be delivered promptly and accurately. Affordable Answering Service is invested in using current and reliable technologies to provide superior service, reliability and value to our clients: