You can expect straightforward communication coupled with accountability.
Most answering services don’t want you to know when they make mistakes. In fact, many services are structured so that you are charged regardless of if they answer your calls or how those calls are answered.
At Affordable Answering Service, we only bill you when we answer your calls and every one of your calls is recorded and logged on our server. And, through our secure web portal, you have access to every call recording on your account as well as call data like the date, time and length of each call. As long as you have an internet connection you have full-access to everything on your account. We want you to listen to your calls and if you hear something that you don’t like we encourage you to let us know. We can’t possibly monitor every call that comes through our call center so we appreciate our clients’ feedback.
- All of your call recordings are available via our web-based customer portal 24/7 in real-time without bias and at no additional charge.
- All of your messages are archived and available 24/7/365 via our web-based customer portal in real-time at no additional charge.
- We provide a free web-based client interface that provides you with access to everything on your account. Look up invoices, make changes to the way your calls are handled, review your messages and more.
Call Affordable Answering Service today at 1-800-645-2616 or fill out this simple form and we’ll send you an information packet with no obligation. Affordable Answering Service’s live telephone answering service solutions will redefine what you expect from a telephone answering service.