Our Live Operator Virtual Office Services combine the benefits of answering services with a sophisticated IVR (voice mail system).
Virtual office accounts are typically answered on the first ring by the IVR system where the caller hears an announcement. The announcement directs the caller to one of several choices available to the caller, one of which is transferring to a Live Operator. Other options include leaving a message in a mailbox. The mailbox can then call or page you with a notification of a new message. Callers who transfer to the Live Operator are greeting in your company name and any of the services and delivery methods available with our Live Operator service can be implemented.
In our ever-changing world, the ability to access newer technologies can give your business the competitive advantage you need over the competition. Our commitment to constantly leverage these new technologies enables us to provide our clients with the advantage they need in today’s business climate.
AnswerFirst call center services are the perfect compliment for small or large businesses who find the cost of providing 24/7 live support prohibitive. Each of our CSR representatives has direct access to the Internet allowing access to your on-line problem tracking system, FAQs, knowledge-base and account information.
Sign-up for virtual receptionist services now. Whether yours is a professional, blue collar or internet business, AnswerFirst has a rate plan designed for your specific needs. Information gathering, class and seminar reservations, scheduling, catalog order taking, literature fulfillment, inventory control, order entry and credit card processing are all important components in our range of answering services. Each account is custom tailored and our commitment to providing high quality service at a fair price is why we are one of the fastest growing services in our industry.
Call Affordable Answering Service today at 1-800-645-2616 or fill out this simple form and we’ll send you an information packet with no obligation. Affordable Answering Service’s live telephone answering service solutions will redefine what you expect from a telephone answering service.